:root{--red:#FE0000;--red-dark:#c90000;--blue:#1769e0;--blue-dark:#0f52b5;--green:#159447;--ink:#172033;--muted:#687386;--line:#e7eaf0;--soft:#f6f8fb;--white:#fff;--shadow:0 18px 55px rgba(24,32,48,.10);--radius:18px}*{box-sizing:border-box}html{scroll-behavior:smooth}body{margin:0;font-family:Inter,Segoe UI,Arial,sans-serif;background:#fff;color:var(--ink);line-height:1.5}.container{width:min(1180px,calc(100% - 36px));margin:auto}.topbar{position:sticky;top:0;z-index:30;background:rgba(255,255,255,.96);backdrop-filter:blur(12px);border-bottom:1px solid var(--line)}.topbar-inner{min-height:76px;display:flex;align-items:center;gap:28px}.brand{display:flex;align-items:center;gap:12px;text-decoration:none;color:var(--ink);white-space:nowrap}.brand-mark{width:38px;height:38px;border-radius:11px;background:var(--red);color:white;display:grid;place-items:center;font-weight:900;font-size:23px}.brand strong,.brand small{display:block}.brand strong{font-size:16px}.brand small{font-size:11px;color:var(--muted);margin-top:1px}.topnav{display:flex;gap:4px;margin-left:auto}.nav-btn{border:0;background:none;padding:10px 12px;border-radius:10px;color:#4e596b;cursor:pointer;font-weight:700}.nav-btn:hover,.nav-btn.active{background:#fff0f0;color:var(--red)}.user-chip{display:flex;align-items:center;gap:8px;border-left:1px solid var(--line);padding-left:18px}.user-chip span:last-child{font-size:13px;font-weight:700}.user-chip small{display:block;color:var(--muted);font-size:10px}.avatar{display:grid;place-items:center;width:34px;height:34px;border-radius:50%;background:#fff0f0;color:var(--red);font-weight:800}.avatar.lg{width:42px;height:42px}.main-shell{padding:38px 0 70px;min-height:calc(100vh - 140px)}.page-section{display:none}.page-section.active{display:block}.hero{display:grid;grid-template-columns:1.35fr .85fr;gap:44px;align-items:center;padding:40px 0 24px}.eyebrow{display:inline-block;color:var(--red);font-size:12px;font-weight:900;text-transform:uppercase;letter-spacing:.12em}.eyebrow.light{color:#fff}.hero h1,.section-heading h1,.staff-header h1{font-size:clamp(34px,5vw,58px);line-height:1.06;letter-spacing:-.045em;margin:12px 0 20px}.section-heading h1,.staff-header h1{font-size:36px}.hero-copy>p,.section-heading p,.staff-header p{font-size:18px;color:var(--muted);max-width:760px}.hero-actions{display:flex;gap:12px;margin:28px 0}.btn{appearance:none;border:0;border-radius:11px;padding:11px 17px;font-weight:800;cursor:pointer;text-decoration:none;display:inline-flex;align-items:center;justify-content:center;gap:8px;transition:.15s}.btn:hover{transform:translateY(-1px)}.btn-primary{background:var(--blue);color:#fff}.btn-primary:hover{background:var(--blue-dark)}.btn-secondary{background:var(--green);color:#fff}.btn-outline{background:white;color:#485366;border:1px solid #dce1ea}.btn-lg{padding:14px 22px;font-size:15px}.btn-block{width:100%;margin-top:8px}.btn-sm{padding:7px 10px;font-size:12px}.security-note{display:flex;align-items:center;gap:10px;margin-top:22px}.security-note .shield{width:38px;height:38px;border-radius:50%;display:grid;place-items:center;background:#eaf8ef;color:var(--green);font-weight:900}.security-note strong,.security-note small{display:block}.security-note small{color:var(--muted)}.hero-card{border:1px solid #f0dede;background:linear-gradient(155deg,#fff 25%,#fff7f7);box-shadow:var(--shadow);padding:28px;border-radius:26px}.hero-card h2{margin:8px 0 18px}.hero-icon{width:52px;height:52px;border-radius:16px;background:var(--red);color:#fff;display:grid;place-items:center;font-size:26px}.step{display:flex;gap:13px;padding:15px 0;border-top:1px solid #f0e7e7}.step>span{flex:0 0 30px;height:30px;border-radius:50%;display:grid;place-items:center;background:#fff0f0;color:var(--red);font-weight:900}.step strong,.step small{display:block}.step small{color:var(--muted)}.feature-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:18px;margin-top:32px}.feature-grid article{padding:22px;border:1px solid var(--line);border-radius:16px}.feature-grid h3{margin:10px 0 7px}.feature-grid p{color:var(--muted);margin:0}.feature-icon{font-size:22px;color:var(--red)}.section-heading,.staff-header{display:flex;align-items:flex-end;justify-content:space-between;gap:20px;margin-bottom:24px}.confidential-badge{background:#edf8f1;color:var(--green);padding:8px 12px;border-radius:999px;font-weight:800;font-size:12px}.panel{background:#fff;border:1px solid var(--line);border-radius:var(--radius);box-shadow:0 8px 30px rgba(24,32,48,.06)}.form-panel{padding:28px}.form-section-title{display:flex;align-items:center;gap:12px;padding:20px 0 14px;margin-top:4px;border-top:1px solid var(--line)}.form-section-title:first-of-type{border-top:0;padding-top:0}.form-section-title>span{width:34px;height:34px;border-radius:10px;background:#fff0f0;color:var(--red);display:grid;place-items:center;font-weight:900;font-size:12px}.form-section-title strong,.form-section-title small{display:block}.form-section-title small{color:var(--muted)}.form-grid{display:grid;gap:16px}.form-grid.two{grid-template-columns:1fr 1fr}label{display:block;margin:13px 0}label>span{display:block;font-size:13px;font-weight:800;margin-bottom:7px;color:#3a465a}input,select,textarea{width:100%;border:1px solid #dce2eb;border-radius:10px;padding:12px 13px;font:inherit;color:var(--ink);background:#fff;outline:none}input:focus,select:focus,textarea:focus{border-color:#7fb0ef;box-shadow:0 0 0 3px rgba(23,105,224,.10)}textarea{resize:vertical}.field-hint,.password-rule{display:block;color:var(--muted);font-size:12px;margin-top:6px}.upload-box{border:1.5px dashed #cbd3df;border-radius:14px;padding:24px;text-align:center;cursor:pointer;background:#fafbfc}.upload-box input{display:none}.upload-box strong,.upload-box small{display:block}.upload-icon{display:grid!important;place-items:center!important;width:42px;height:42px;border-radius:50%;background:#eef5ff;color:var(--blue);margin:0 auto 8px!important;font-size:24px}.file-list{margin-top:10px;font-size:12px;color:var(--muted)}.switch-row{display:flex;align-items:center;gap:12px;padding:14px;border:1px solid var(--line);border-radius:12px}.switch-row input{display:none}.switch{display:block!important;width:44px;height:24px;border-radius:999px;background:#cbd2db;position:relative;flex:0 0 44px}.switch:after{content:"";position:absolute;width:18px;height:18px;border-radius:50%;background:#fff;left:3px;top:3px;transition:.15s}.switch-row input:checked+.switch{background:var(--green)}.switch-row input:checked+.switch:after{left:23px}.switch-row strong,.switch-row small{display:block}.switch-row small{color:var(--muted)}.form-actions{margin-top:24px;display:flex;justify-content:flex-end}.narrow-panel{max-width:520px;margin:30px auto;padding:28px}.privacy-help{font-size:12px;color:var(--muted);text-align:center}.hidden{display:none!important}.auth-layout{display:grid;grid-template-columns:1.15fr .85fr;min-height:560px;border-radius:24px;overflow:hidden;background:#111827}.auth-side{padding:54px;color:#fff;background:radial-gradient(circle at 25% 10%,#fe0000 0,#ab0000 28%,#111827 65%)}.auth-side h1{font-size:44px;line-height:1.05;margin:10px 0 18px}.auth-side p,.auth-side li{color:#f0d9d9}.auth-side li{margin:10px 0}.auth-panel{align-self:center;margin:36px;padding:32px}.auth-panel h2{margin-top:0}.security-note.dark small{color:#f0d9d9}.staff-actions{display:flex;gap:8px;align-items:center}.inline{display:inline}.metric-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:14px;margin-bottom:22px}.metric-grid article{border:1px solid var(--line);border-radius:15px;padding:18px;background:#fff}.metric-grid span,.metric-grid small,.metric-grid strong{display:block}.metric-grid span{font-size:12px;color:var(--muted);font-weight:800;text-transform:uppercase}.metric-grid strong{font-size:32px;margin:4px 0}.metric-grid small{color:var(--muted)}.metric-alert strong{color:var(--red)}.staff-tabs{display:flex;gap:18px;border-bottom:1px solid var(--line);margin-bottom:18px}.staff-tab{border:0;background:none;padding:12px 4px;font-weight:800;color:var(--muted);cursor:pointer;border-bottom:3px solid transparent}.staff-tab.active{color:var(--red);border-bottom-color:var(--red)}.staff-tab-content{display:none}.staff-tab-content.active{display:block}.toolbar{padding:12px;display:grid;grid-template-columns:minmax(280px,1fr) 190px 180px 190px;gap:10px;margin-bottom:14px}.search-box{position:relative}.search-box span{position:absolute;left:12px;top:11px;color:var(--muted)}.search-box input{padding-left:34px}.table-wrap{overflow:auto}.data-table{width:100%;border-collapse:collapse;min-width:900px}.data-table th,.data-table td{text-align:left;padding:14px 16px;border-bottom:1px solid var(--line);vertical-align:middle}.data-table th{font-size:11px;text-transform:uppercase;letter-spacing:.06em;color:var(--muted);background:#fafbfc}.data-table td{font-size:13px}.data-table tr:last-child td{border-bottom:0}.protocol{font-family:ui-monospace,SFMono-Regular,Consolas,monospace;font-weight:800}.subject-cell strong,.subject-cell small{display:block}.subject-cell small{color:var(--muted);margin-top:2px}.badge{display:inline-flex;padding:5px 8px;border-radius:999px;font-size:11px;font-weight:900;white-space:nowrap}.badge-blue{background:#eaf2ff;color:#185eb8}.badge-yellow{background:#fff6db;color:#966b00}.badge-green{background:#e9f8ef;color:#18713b}.badge-red{background:#ffeaea;color:#b60000}.badge-gray{background:#eef0f3;color:#5f6978}.badge-purple{background:#f4ecff;color:#6941a5}.empty-state{text-align:center;padding:50px}.empty-state span{font-size:34px;color:#aab2bf}.split-layout{display:grid;grid-template-columns:1.5fr .7fr;gap:18px}.panel-title{display:flex;justify-content:space-between;align-items:center;padding:20px;border-bottom:1px solid var(--line)}.panel-title h2,.panel-title p{margin:0}.panel-title p{color:var(--muted);font-size:13px}.user-row{display:flex;align-items:center;gap:12px;padding:14px 20px;border-bottom:1px solid var(--line)}.user-main{flex:1}.user-main strong,.user-main small{display:block}.user-main small{color:var(--muted)}.permission-card{padding:20px}.role-item{padding:14px 0;border-top:1px solid var(--line)}.role-item p{color:var(--muted);font-size:13px;margin:4px 0}.toast{position:fixed;right:22px;bottom:22px;z-index:100;background:#172033;color:#fff;padding:13px 16px;border-radius:11px;box-shadow:var(--shadow);opacity:0;pointer-events:none;transform:translateY(10px);transition:.2s;max-width:390px}.toast.show{opacity:1;transform:none}.toast.error{background:#9f1111}.modal-backdrop{position:fixed;inset:0;background:rgba(15,23,42,.58);z-index:70}.modal{position:fixed;inset:0;display:grid;place-items:center;z-index:80;padding:18px}.modal-card{width:min(520px,100%);max-height:92vh;overflow:auto;background:#fff;border-radius:18px;box-shadow:var(--shadow);padding:26px;position:relative}.modal-xl{width:min(1380px,100%)}.modal-close{position:absolute;right:14px;top:12px;border:0;background:#f2f4f7;width:32px;height:32px;border-radius:50%;font-size:22px;cursor:pointer}.occ-layout{display:grid;grid-template-columns:310px 1fr;gap:20px}.occ-sidebar{border-right:1px solid var(--line);padding-right:18px}.occ-sidebar h2{font-size:17px;margin:8px 0}.meta-list{display:grid;gap:12px;margin:18px 0}.meta-list div{background:#fafbfc;padding:11px;border-radius:10px}.meta-list span,.meta-list strong{display:block}.meta-list span{color:var(--muted);font-size:11px;text-transform:uppercase;font-weight:800}.status-timeline{position:relative;margin:16px 0}.timeline-item{display:grid;grid-template-columns:18px 1fr;gap:9px;padding:0 0 17px}.timeline-dot{width:10px;height:10px;border-radius:50%;background:var(--red);margin-top:5px;box-shadow:0 0 0 4px #ffecec}.timeline-item strong,.timeline-item small{display:block}.timeline-item small{color:var(--muted)}.chat-panel{display:flex;flex-direction:column;min-height:560px}.chat-header{padding:4px 8px 16px;border-bottom:1px solid var(--line)}.chat-messages{flex:1;max-height:500px;overflow:auto;padding:18px 8px;background:#fafbfc;border-radius:12px;margin-top:14px}.chat-row{display:flex;margin:12px 0}.chat-row.reporter{justify-content:flex-start}.chat-row.attendant{justify-content:flex-end}.chat-row.internal{justify-content:center}.bubble{max-width:76%;padding:12px 14px;border-radius:15px;background:#fff;border:1px solid var(--line);box-shadow:0 3px 12px rgba(24,32,48,.04)}.attendant .bubble{background:#eaf2ff;border-color:#d6e5fb}.internal .bubble{background:#fff7df;border-color:#f2df9e;max-width:90%}.bubble-head{display:flex;justify-content:space-between;gap:20px;margin-bottom:6px;font-size:11px}.bubble-head strong{font-size:12px}.bubble-head span{color:var(--muted)}.attachments{display:flex;flex-wrap:wrap;gap:6px;margin-top:9px}.attachment{font-size:11px;text-decoration:none;color:var(--blue);background:#fff;border:1px solid #dbe5f2;padding:6px 8px;border-radius:8px}.chat-compose{margin-top:14px;border-top:1px solid var(--line);padding-top:14px}.chat-compose textarea{min-height:88px}.compose-row{display:flex;align-items:center;justify-content:space-between;gap:10px}.compose-row .check-inline{display:flex;align-items:center;gap:8px;font-size:12px;color:var(--muted)}.compose-row .check-inline input{width:auto}.occ-controls{display:grid;grid-template-columns:1fr 1fr;gap:9px;margin-top:12px}.occ-controls label{margin:0}.occ-controls label.wide{grid-column:1/-1}.reporter-card{display:grid;grid-template-columns:280px 1fr;gap:20px}.credentials-card{border:1px solid var(--line);padding:18px;border-radius:14px;background:#fff}.credentials-card .big-protocol{font-family:ui-monospace,monospace;font-size:19px;font-weight:900}.success-box{max-width:650px;margin:10px auto;background:#fff;border:1px solid #dce9e0;border-radius:20px;padding:30px;text-align:center;box-shadow:var(--shadow)}.success-icon{width:62px;height:62px;border-radius:50%;background:#e9f8ef;color:var(--green);display:grid;place-items:center;margin:auto;font-size:30px;font-weight:900}.credential-grid{display:grid;grid-template-columns:1fr 1fr;gap:10px;margin:20px 0}.credential-grid div{background:#f7f9fb;border:1px solid var(--line);padding:14px;border-radius:12px}.credential-grid span,.credential-grid strong{display:block}.credential-grid span{font-size:11px;color:var(--muted);text-transform:uppercase}.credential-grid strong{font-family:ui-monospace,monospace;font-size:17px}.warning-box{background:#fff8e1;border:1px solid #f0dda3;padding:12px;border-radius:10px;font-size:13px;color:#6f5b1f}footer{border-top:1px solid var(--line);padding:20px 0;color:var(--muted);font-size:12px}footer .container{display:flex;justify-content:space-between}@media(max-width:900px){.topnav{display:none}.hero,.auth-layout,.reporter-card,.occ-layout,.split-layout{grid-template-columns:1fr}.hero{padding-top:14px}.hero h1{font-size:40px}.feature-grid,.metric-grid{grid-template-columns:1fr 1fr}.toolbar{grid-template-columns:1fr}.form-grid.two{grid-template-columns:1fr}.occ-sidebar{border-right:0;border-bottom:1px solid var(--line);padding:0 0 15px}.staff-header,.section-heading{align-items:flex-start;flex-direction:column}.staff-actions{flex-wrap:wrap}}@media(max-width:620px){.container{width:min(100% - 22px,1180px)}.feature-grid,.metric-grid,.credential-grid{grid-template-columns:1fr}.hero-card,.form-panel,.auth-panel{padding:20px}.auth-panel{margin:16px}.auth-side{padding:30px}.topbar-inner{min-height:66px}.brand small{display:none}.bubble{max-width:90%}.compose-row{align-items:flex-start;flex-direction:column}.user-row{flex-wrap:wrap}.user-main{min-width:160px}}

.rule-help{display:block;color:var(--muted);font-size:11px;margin-top:5px;line-height:1.35}.rule-help.required{color:#a56500;font-weight:700}.locked-field{opacity:.62}.event-transfer .timeline-dot{background:var(--blue);box-shadow:0 0 0 4px #eaf2ff}.event-reopen .timeline-dot{background:var(--green);box-shadow:0 0 0 4px #e9f8ef}

/* v5 - area interna separada */
.occ-layout-private{grid-template-columns:290px minmax(430px,1fr) 330px;gap:24px}
.private-panel{border-left:1px solid var(--line);padding-left:20px;display:flex;flex-direction:column;min-width:0;background:linear-gradient(180deg,#fffdf7 0,#fff 42%)}
.private-header{display:flex;justify-content:space-between;gap:12px;padding:4px 0 16px;border-bottom:1px solid #eadfbf}.private-header h2{margin:3px 0 5px;font-size:20px}.private-header p{margin:0;color:var(--muted);font-size:12px;line-height:1.45}.private-kicker{font-size:10px;font-weight:900;letter-spacing:.12em;color:#8a6510}.private-lock{width:34px;height:34px;border-radius:10px;background:#fff4cc;display:grid;place-items:center}.private-notes-list{flex:1;max-height:500px;overflow:auto;padding:12px 2px}.private-note{background:#fff8df;border:1px solid #edd88d;border-radius:12px;padding:11px 12px;margin-bottom:10px}.private-note-head{display:flex;justify-content:space-between;gap:10px;font-size:11px;margin-bottom:7px}.private-note-head span{color:var(--muted)}.private-note-text{font-size:13px;line-height:1.5;white-space:pre-wrap;overflow-wrap:anywhere}.private-note small{display:block;color:var(--muted);margin-top:7px}.legacy-note{background:#fffaf0;border-style:dashed}.private-empty{padding:28px 12px;text-align:center;color:var(--muted);font-size:12px}.private-compose{border-top:1px solid #eadfbf;padding-top:14px}.private-compose label{margin-bottom:10px}.private-compose textarea{min-height:100px}.internal-upload{background:#fffaf0;border:1px dashed #dbc783;border-radius:10px;padding:10px}.internal-upload span,.internal-upload small{display:block}.internal-upload small{color:var(--muted);margin-top:5px}.internal-file{border-color:#e6cf7a;background:#fffdf4;color:#6d5312}.btn-dark{background:#1f2937;color:#fff;border:1px solid #1f2937}.btn-dark:hover{background:#111827}.private-readonly{background:#f7f8fa;color:var(--muted);border-radius:10px;padding:12px;font-size:12px;margin-top:14px}
@media(max-width:1180px){.occ-layout-private{grid-template-columns:260px 1fr}.private-panel{grid-column:1/-1;border-left:0;border-top:1px solid var(--line);padding:20px 0 0}.private-notes-list{max-height:320px}}
@media(max-width:900px){.occ-layout-private{grid-template-columns:1fr}.private-panel{grid-column:auto}.chat-panel{min-height:480px}}

/* v6 - seletor de idioma */
.language-switch{display:flex;align-items:center;gap:6px;margin-left:12px}.language-switch select{border:1px solid var(--border);border-radius:12px;background:#fff;padding:9px 30px 9px 10px;font-weight:800;color:var(--text)}@media(max-width:850px){.language-switch{order:3;margin-left:auto}}


/* Reports & dashboards */
.reports-heading{display:flex;justify-content:space-between;align-items:flex-end;gap:20px;margin:8px 0 20px}.reports-heading h2{font-size:30px;margin:6px 0}.reports-heading p{margin:0;color:var(--muted)}
.report-filters{display:grid;grid-template-columns:repeat(4,minmax(150px,1fr));gap:12px;align-items:end;padding:16px;margin-bottom:18px}.report-filters label{margin:0}.report-filters label>span{font-size:12px;text-transform:uppercase;letter-spacing:.04em;font-weight:800;color:var(--muted);margin-bottom:6px}.report-filter-actions{display:flex;align-items:end}
.report-kpis{display:grid;grid-template-columns:repeat(4,1fr);gap:12px;margin:0 0 18px}.report-kpis article{border:1px solid var(--border);border-radius:16px;padding:16px;background:#fff;min-width:0}.report-kpis span{display:block;font-size:11px;font-weight:800;text-transform:uppercase;color:var(--muted);letter-spacing:.04em}.report-kpis strong{display:block;font-size:30px;margin:7px 0 4px}.report-kpis small{color:var(--muted)}
.report-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:16px;margin-bottom:16px}.report-card{padding:18px;min-width:0}.report-wide{grid-column:1/-1}.report-card-head{display:flex;justify-content:space-between;gap:16px;align-items:flex-start;margin-bottom:12px}.report-card-head h3{margin:0 0 4px;font-size:18px}.report-card-head p{margin:0;color:var(--muted);font-size:13px}.report-chart{min-height:250px;display:flex;align-items:center;justify-content:center;overflow:hidden}.report-chart.chart-tall{min-height:330px}.report-svg{width:100%;height:auto;display:block;max-height:360px}.chart-label,.chart-axis{font-size:12px;fill:#526078}.chart-value{font-size:12px;font-weight:800;fill:#111827}.chart-bar{fill:#dbe7f8}.chart-gridline{stroke:#e8edf4;stroke-width:1}.chart-line{fill:none;stroke:#2563eb;stroke-width:3;stroke-linejoin:round;stroke-linecap:round}.chart-point{fill:#2563eb;stroke:#fff;stroke-width:2}.chart-empty{color:var(--muted);text-align:center;padding:40px 10px}.donut-layout{display:grid;grid-template-columns:minmax(220px,.8fr) minmax(250px,1.2fr);width:100%;align-items:center}.donut-bg{fill:none;stroke:#edf1f6;stroke-width:24}.donut-segment{fill:none;stroke-width:24;transform:rotate(-90deg);transform-origin:125px 125px}.series-1{stroke:#2563eb}.series-2{stroke:#16a34a}.series-3{stroke:#f59e0b}.series-4{stroke:#ef4444}.series-5{stroke:#8b5cf6}.series-6{stroke:#64748b}.series-bg-1{background:#2563eb}.series-bg-2{background:#16a34a}.series-bg-3{background:#f59e0b}.series-bg-4{background:#ef4444}.series-bg-5{background:#8b5cf6}.series-bg-6{background:#64748b}.donut-total{font-size:30px;font-weight:800;fill:#111827}.donut-caption{font-size:12px;fill:#64748b}.chart-legend{display:grid;gap:8px}.chart-legend>div{display:grid;grid-template-columns:12px 1fr auto;align-items:center;gap:8px;font-size:13px}.chart-legend strong{font-size:13px}.chart-legend small{font-weight:500;color:var(--muted);margin-left:4px}.legend-dot{width:9px;height:9px;border-radius:50%}.table-wrap.compact{box-shadow:none;border:0;margin:0}.insights-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:12px}.insights-grid article{background:#f8fafc;border:1px solid var(--border);border-radius:14px;padding:14px;min-width:0}.insights-grid span,.insights-grid small{display:block;color:var(--muted);font-size:12px}.insights-grid strong{display:block;font-size:20px;margin:6px 0;overflow-wrap:anywhere}
@media(max-width:1180px){.report-filters{grid-template-columns:repeat(3,1fr)}.report-kpis{grid-template-columns:repeat(3,1fr)}}
@media(max-width:760px){.reports-heading{align-items:stretch;flex-direction:column}.report-filters{grid-template-columns:1fr 1fr}.report-kpis{grid-template-columns:1fr 1fr}.report-grid{grid-template-columns:1fr}.report-wide{grid-column:auto}.donut-layout{grid-template-columns:1fr}.insights-grid{grid-template-columns:1fr 1fr}}
@media(max-width:480px){.report-filters,.report-kpis,.insights-grid{grid-template-columns:1fr}}

.email-settings-layout .panel{align-self:start}.email-settings-layout form{display:grid;gap:16px}.email-settings-layout .security-note{margin:4px 0}.user-row{flex-wrap:wrap}.user-main{min-width:240px;flex:1}


/* WEGA MOTORS corporate branding - v12 */
.brand-logo {
  display:block; width:112px; height:46px; object-fit:contain; object-position:left center; flex:0 0 auto;
}
@media (max-width:720px) { .brand-logo { width:94px; height:40px; } }

/* v13 - complete occurrence registration details in public and staff views */
.reporter-main-panel{padding:18px;min-width:0}.occurrence-details{margin:16px 0 20px;border:1px solid var(--line);border-radius:14px;background:#fff;overflow:hidden}.occurrence-details-head{display:flex;align-items:flex-end;justify-content:space-between;gap:14px;padding:16px 18px;border-bottom:1px solid var(--line);background:#fafbfc}.occurrence-details-head h3{margin:3px 0 0;font-size:18px}.detail-date{font-size:12px;color:var(--muted);white-space:nowrap}.detail-grid{display:grid;grid-template-columns:1fr 1fr;gap:1px;background:var(--line)}.detail-grid>div{background:#fff;padding:13px 16px;min-width:0}.detail-grid>div>span{display:block;font-size:10px;text-transform:uppercase;letter-spacing:.05em;color:var(--muted);font-weight:900;margin-bottom:5px}.detail-grid strong{display:block;overflow-wrap:anywhere}.detail-wide{grid-column:1/-1}.detail-description p{white-space:pre-wrap;margin:0;line-height:1.6;color:var(--ink);overflow-wrap:anywhere}.detail-empty{color:var(--muted);font-style:italic}.detail-attachments{display:flex;flex-wrap:wrap;gap:7px}.conversation-title{margin:18px 8px 0;padding-top:4px}.conversation-title h3{margin:0}.occ-layout-private .occurrence-details{margin-top:14px}.occ-layout-private .chat-messages{max-height:420px}@media(max-width:620px){.detail-grid{grid-template-columns:1fr}.detail-wide{grid-column:auto}.occurrence-details-head{align-items:flex-start;flex-direction:column}.detail-date{white-space:normal}}


/* LGPD / cookies / privacy - v14 */
.privacy-home-link{display:flex;justify-content:center;margin:20px 0 4px}.link-button{border:0;background:transparent;color:#b3131b;text-decoration:underline;font:inherit;font-weight:700;cursor:pointer;padding:4px}.link-button:focus-visible{outline:2px solid #111827;outline-offset:3px}
.cookie-banner{position:fixed;left:20px;right:20px;bottom:18px;z-index:1200;max-width:1180px;margin:0 auto;background:#fff;border:1px solid #d9dee8;border-radius:18px;box-shadow:0 16px 48px rgba(15,23,42,.18);padding:18px 20px;display:flex;align-items:center;justify-content:space-between;gap:24px}.cookie-banner.hidden{display:none}.cookie-copy{min-width:0}.cookie-copy strong{display:block;font-size:16px;color:#111827;margin-bottom:4px}.cookie-copy p{margin:0 0 5px;color:#5f6c82}.cookie-actions{display:flex;gap:10px;flex-wrap:wrap;flex:0 0 auto}.privacy-modal-card{max-width:850px;max-height:86vh;overflow:auto}.privacy-updated{color:#667085;margin-top:-8px}.privacy-policy h3,.privacy-policy h2{margin:24px 0 7px;color:#111827}.privacy-policy p{color:#4b5565;line-height:1.65;margin:0}.privacy-review-note{margin-top:24px;padding:14px 16px;border-left:4px solid #fe0000;background:#fff5f5;color:#4b5565;border-radius:8px}.privacy-modal-actions{display:flex;justify-content:flex-end;margin-top:24px}.policy-page{padding-top:48px;padding-bottom:64px}.policy-page>.panel{margin-top:24px}.policy-page h1{font-size:40px;margin:8px 0 18px}
@media(max-width:720px){.cookie-banner{left:10px;right:10px;bottom:10px;align-items:stretch;flex-direction:column;gap:12px}.cookie-actions{width:100%}.cookie-actions .btn{flex:1}.privacy-modal-card{max-height:90vh}}


/* v16 - indicador de nova interação do denunciante */
.status-with-interaction{display:inline-flex;align-items:center;gap:8px;vertical-align:middle}
.reporter-unread-indicator{display:inline-flex;align-items:center;justify-content:center;width:18px;height:18px;flex:0 0 18px;cursor:help}
.reporter-unread-dot{display:block;width:10px;height:10px;border-radius:50%;background:#FE0000;box-shadow:0 0 0 4px rgba(254,0,0,.12)}
@media (prefers-reduced-motion:no-preference){.reporter-unread-dot{animation:reporterUnreadPulse 1.8s ease-in-out infinite}}
@keyframes reporterUnreadPulse{0%,100%{box-shadow:0 0 0 3px rgba(254,0,0,.12)}50%{box-shadow:0 0 0 7px rgba(254,0,0,0)}}


/* v17 - exclusão administrativa auditável */
.btn-danger{background:#b42318;color:#fff;border-color:#b42318}.btn-danger:hover{background:#912018;border-color:#912018}.danger-text{color:#b42318}.admin-danger-zone{margin-top:18px;padding:14px;border:1px solid #f3b4ad;border-radius:12px;background:#fff7f6}.admin-danger-zone>span{display:block;font-size:10px;text-transform:uppercase;letter-spacing:.06em;font-weight:900;color:#b42318;margin-bottom:8px}.admin-danger-zone small{display:block;margin-top:8px;color:#7a3630;line-height:1.4}.danger-note{margin:12px 0;padding:10px 12px;border-radius:10px;background:#fff1f0;color:#8f1d14;font-size:12px;font-weight:700}.deletion-report{margin-top:4px}.reason-cell{max-width:420px;white-space:normal;overflow-wrap:anywhere}.badge-red{background:#fee4e2;color:#b42318;border:1px solid #fecdca}


/* v18 - conteúdo institucional */
.footer-link-separator{opacity:.45;margin:0 .45rem}.rich-editor-toolbar{display:flex;flex-wrap:wrap;gap:.35rem;padding:.55rem;border:1px solid #d8dee8;border-bottom:0;border-radius:10px 10px 0 0;background:#f7f9fc}.rich-editor-toolbar button{min-width:38px;border:1px solid #d8dee8;background:#fff;border-radius:6px;padding:.42rem .55rem;cursor:pointer}.rich-editor-toolbar button:hover{background:#eef3f8}.rich-editor{min-height:380px;max-height:650px;overflow:auto;border:1px solid #d8dee8;border-radius:0 0 10px 10px;padding:1rem;background:#fff;line-height:1.55;margin-bottom:1rem}.rich-editor:focus{outline:2px solid rgba(30,105,190,.18);border-color:#4d83bd}.rich-editor h2,.rich-editor h3,.rich-editor h4,.privacy-policy h2,.privacy-policy h3,.privacy-policy h4{margin-top:1.1em}.rich-editor ul,.rich-editor ol,.privacy-policy ul,.privacy-policy ol{padding-left:1.6rem}.ethics-link-grid{display:grid;grid-template-columns:1fr;gap:1rem}.ethics-modal-card{width:min(1100px,94vw);max-width:1100px}.ethics-pdf-wrap{height:min(72vh,820px);border:1px solid #d8dee8;border-radius:10px;overflow:hidden;background:#f3f5f7}.ethics-pdf-wrap iframe{width:100%;height:100%;border:0;background:#fff}.ethics-fallback{display:flex;align-items:center;justify-content:space-between;gap:1rem;margin-top:.75rem;font-size:.9rem}.ethics-empty{padding:3rem 1rem}.policy-page{padding-top:2rem;padding-bottom:2rem}.policy-page .brand-logo{margin-bottom:1rem}@media(max-width:720px){.ethics-fallback{align-items:stretch;flex-direction:column}.ethics-pdf-wrap{height:65vh}}